Common Questions
Answers to All Your Contracting Inquiries
What are your working hours?
Our business hours are from 8 AM to 5 PM CT, Monday thru Friday. However, we will work with our clients to accommodate neighborhood and condo association rules as necessary.
Do you work weekends/overnights?
Our standard hours are Monday through Friday, 8 AM to 5 PM CT. However, if we are delayed by weather during the week, we may need to work over the weekend on your project. Dedicated after hours or weekend hours can be requested, at an additional charge. Subject to availability.
What type of payments do you accept?
We accept cash, checks, Zelle, credit and debit cards. Please note all credit and debit card payments will incur a 3.5% convenience fee.
Do you require a deposit?
Just as every project differs in size and complexity, every project differs in payment structure as well. Prior to starting the work, a detailed payment plan will be provided. Traditionally we require a deposit up front with the balance due upon completion. Additional amounts may be required for material heavy projects or projects where equipment rental is required. Progress payments are listed as part of the contract.
When is final payment due?
Final payment is due upon submission of the final invoice at the completion of the project. Any payment made beyond 10 days from receipt of the final invoice will be assessed a 2% late fee. Any returned checks will incur a $45.00 return check fee.
Are you insured?
We are fully insured, having Full General Liability, Workers Compensation, an Umbrella Policy, and auto insurance. If your building requires to be listed as additionally insured, please reach out to the office and we can get you the insurance certificate sent over.